Overheat issue

I just updated to ios 14.5 because before this my phone suddenly black screen + loading symbol and locked. after updated that problem is gone but my phone is overheated. as you can see in 23 mins my phone’s battery dropped 12%. what should i do? thank you in advanced!

iPhone 12 Pro, iOS 14

Posted on May 10, 2021 8:30 AM

Reply
1 reply

May 10, 2021 9:20 AM in response to farinaz30

The question is

  • Have you left it outside in a car and the temperature went beyond the acceptable limits?
  • What were you doing with your iPhone?
  • Was it connected to a counterfeit charging cable?
  • Did your iPhone had a protective cover that does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online Store, Apple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


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Overheat issue

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