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Need to make an appointment for my EarPods to be checked

iPhone 12 Pro Max, iOS 14

Posted on May 10, 2021 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2021 8:52 AM

Hi,


Just visit this page, then select your product and your issue.

Usually, they offer you to make a reservation in a Genius Bar.

If you don’t see this option, other options like call us should appear; then select it to talk with them and maybe make a reservation by phone.


If you prefer, you can just find the nearest Apple store, then call them to make an appointment, without making it through Apple support website.

1 reply
Question marked as Top-ranking reply

May 10, 2021 8:52 AM in response to Lenemarmimi22

Hi,


Just visit this page, then select your product and your issue.

Usually, they offer you to make a reservation in a Genius Bar.

If you don’t see this option, other options like call us should appear; then select it to talk with them and maybe make a reservation by phone.


If you prefer, you can just find the nearest Apple store, then call them to make an appointment, without making it through Apple support website.

Make an appointment

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