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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

My AirPods Pro don’t work

Need to make an appointment to see Genius Bar

[Re-Titled by Moderator]

Posted on Dec 24, 2022 6:59 AM

Top-ranking reply

Level 10

418,615 points

Posted on Dec 24, 2022 2:01 PM

How to make a Genius Bar appointment

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID

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