I have added a valid payment method to my account but still cannot get into the Apple Podcast Connect account. Very frustration. I don't have a Mac nor an Apple phone, but there are workarounds which Apple has described, and they worked to a point but now... nothing.
Having added a payment method you need to go to the iTunes Store or the Music App as applicable: authorise your computer to play iTunes/Music purchases. It may help to download a free app.
Then try logging in in Podcasts Connect. There are ongoing problems at Podcasts Connect which are causing some people to have the problem you describe. Apple are aware and are working on it. There isn't really anything you can do about it except keep trying.
If you still have problems, report it to Podcasts Support. Go to https://itunespartner.apple.com/contact/?content_type=podcasts and click the 'Contact Us' link at the bottom of the page.
Occasionally people with this problem have been unable to get through to that contact page. If so, contact Support. Don't report it as a podcasting problem - they don't handle those - but as an inability to get to the contact page. It's also been suggested that getting them to look at your Apple ID may clear matters.
Having added a payment method you need to go to the iTunes Store or the Music App as applicable: authorise your computer to play iTunes/Music purchases. It may help to download a free app.
Then try logging in in Podcasts Connect. There are ongoing problems at Podcasts Connect which are causing some people to have the problem you describe. Apple are aware and are working on it. There isn't really anything you can do about it except keep trying.
If you still have problems, report it to Podcasts Support. Go to https://itunespartner.apple.com/contact/?content_type=podcasts and click the 'Contact Us' link at the bottom of the page.
Occasionally people with this problem have been unable to get through to that contact page. If so, contact Support. Don't report it as a podcasting problem - they don't handle those - but as an inability to get to the contact page. It's also been suggested that getting them to look at your Apple ID may clear matters.
Sorry, the sentence after the link is redundant (boilerplate which I forgot to change). The link should take you to a contact fom:
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If you don't see that, try clearing your browser's cache. If it still doesn't work, contact https://getsupport.apple.com - don't present it as a a podcasting problem, but the inability to reach that page.
The link you sent did finally get me to a new page, but there's no 'contact us' link on the bottom anywhere. Nor support link at all. It's completely devoid of any buttons that 'work' lol.
Podcast help
