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1ha0 Author

Level 1

4 points

Transferring photos to hard disk

Hi all,

I have been trying to transfer my photos and/or videos to my external hard disk with my window laptop.

I started selecting all the photos at one go, so as to save time, there was an error message showing that the transfer fail.
I tried selecting a random few ones, the error messages prompt up again.
I assume that my wire was not authentic as my colleagues will share around wires and they might swap mine with a "pirated" one, so I went to the apple store to get a new wire and the same message prompted me yet again.
I read one of the comments/question here and I double checked that my icloud is not sync with my phone (I did not purchase any upgrade of data ono my icloud wont be able to sync in as well since the basic 5gb will not be able to support my ipxs Max - 128gb)
Error messages shown "Error Transferring", "The device is not responding"

I like to know if anyone faces the same problem and is there any solution to this?

Thank you very much

Posted on May 11, 2021 1:31 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on May 11, 2021 2:55 AM

Use Windows Photo App -- The process is given below

Import Photos and Videos to your PC

You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
You might need to unlock your iOS device using your passcode.
You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:

When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.

Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.

Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.

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Transferring photos to hard disk

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