Transferring photos to iCloud and/or PCs

Hi MTVhike,

Welcome to the Apple Community.

You may need to update your Window operating system ?

or

Apple support have a couple of articles online that may help troubleshoot.

If you can't import photos from your iPhone, iPad or iPod touch to your computer

Eg: says:

• • • On your PC, go to the Microsoft website to learn how to import photos in Windows 10, Windows 8 or Windows 7.

Complete article: https://support.apple.com/en-au/HT204597

OR

Transfer photos and videos from your iPhone.

You might want to scroll to: "Import to your Windows PC"

https://support.apple.com/en-us/HT201302

Hope this helps you :-)

Import iPhone photos to your Windows PC

PS Re: Also, even though I've set my photo preferences on my iPhone12 Max to "Download and Keep Originals",

they don't show up there.

You might want tp check Settings > Photos on your iphone to check if you need to toggle iCloud photos on.

or

Get help with iCloud Photos

https://support.apple.com/en-us/HT204570

Cheers :-)

You're welcome.

Thank you, MTVhike,

Grateful that you have shared your solution here for others!

Very pleased to know you have solved that difficulty.

Cheers :-)