Replacement in apple warranty for face id lost in update

in apple warranty apple replacement is brand new phone?

Posted on May 11, 2021 12:49 AM

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1 reply

May 11, 2021 1:10 AM in response to soyab2009

As stated in your warranty:


If during the Warranty Period you submit a claim to Apple or an AASP in accordance with this warranty, Apple will, at its option:

(i) repair the Apple Product using new or previously used parts that are equivalent to new in performance and reliability,

(ii) replace the Apple Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability, or 

(iii) exchange the Apple Product for a refund of your purchase price.

Legal - iOS Warranty Document Us - Apple

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Replacement in apple warranty for face id lost in update

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