Trying to download App updates. Can't get App Store to accept my password
I'm having a small problem that I'm hoping someone might be able to help me out with.
I am trying to update Apps on my iPhone using the following process:
- Tap App Store icon
- In the App Store 'home page', I tap on the (head and shoulders) icon to the top right of the screen
- This opens my Account page and I scroll down to the list of available updates.
- I click on 'Update All' (or any of the individual app Update buttons) to commence download of updates.
- I am then asked to enter my password if I have an Appleid. I do and it was shown in the first photo above. .
- When I enter my password (which I know to be correct having just logged into my AppleID on the Apple website) I get the following message advising that I have entered an incorrect password..
- I am then taken to the 'Sign into the iTunes Store' where I hit 'Forgot Password'. This takes me to the following screen. As you will see, the AppleID shown is not mine (it's my daughter's - we have family sharing set up). This is despite my email address being shown on the account page and in all settings related to Purchases , iCloud etc etc.
- All, if not most, of the Apps that I am looking to update are listed under my AppleID.
Why is this happening and how do I fix it?
Any help would be much appreciated. Apologies if this is an easily fixed issue. I'm just stuffed if I know what the fix is!
Many thanks...Scotty
[Image Edited by Moderator to Remove Personal Information]
