Flexgate Repair Program for A1706??

Is there going to be a repair program for 2017 Macbook Pro same like for 2016s? I went to the Apple Store earlier to get my MacBook repaired, but it’ll cost me an arm to get it fixed. 😭


Why should we need to bear the cost of something that’s a design flaw in the first place?

MacBook Pro 13″, OS X 10.10

Posted on May 11, 2021 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2021 7:36 AM

MrFlexgate wrote:

Is there going to be a repair program for 2017 Macbook Pro same like for 2016s? I went to the Apple Store earlier to get my MacBook repaired, but it’ll cost me an arm to get it fixed. 😭




All you can do is take it in and have it repaired.

At this time, there is no Service Program for this 15" issue of the projector cable, or the 2017 MBP.


Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.


Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.

We are not privy to this %, or have any more insight.



A repair ticket, your Apple Feedback—all are heading in the right direction to trigger this release.

Apple Feedback http://www.apple.com/feedback



A repair at your local AppleStore or AASP will generate a "service record" for the repair on your machine—and this is all you will need to qualify—if a Service Program is issued.



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside USA

https://locate.apple.com/country




An alternative work-a-round for you is to connect to an external monitor if you can not afford the repair price.


1 reply
Question marked as Top-ranking reply

May 11, 2021 7:36 AM in response to MrFlexgate

MrFlexgate wrote:

Is there going to be a repair program for 2017 Macbook Pro same like for 2016s? I went to the Apple Store earlier to get my MacBook repaired, but it’ll cost me an arm to get it fixed. 😭




All you can do is take it in and have it repaired.

At this time, there is no Service Program for this 15" issue of the projector cable, or the 2017 MBP.


Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.


Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.

We are not privy to this %, or have any more insight.



A repair ticket, your Apple Feedback—all are heading in the right direction to trigger this release.

Apple Feedback http://www.apple.com/feedback



A repair at your local AppleStore or AASP will generate a "service record" for the repair on your machine—and this is all you will need to qualify—if a Service Program is issued.



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside USA

https://locate.apple.com/country




An alternative work-a-round for you is to connect to an external monitor if you can not afford the repair price.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Flexgate Repair Program for A1706??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.