I can’t see my App Store app nor can’t log into my iPad
Has anyone ever lost their app for the App Store or unable to sign into your iPad?
Has anyone ever lost their app for the App Store or unable to sign into your iPad?
The App Store app cannot be deleted so it is somewhere on your device. It can be hidden by you, or by an administrator if your device is managed by an education or business institution. In the latter case you need to contact the administrator.
See if you hid it with restrictions:
Screen Time - Allowed apps https://support.apple.com/en-us/HT201304#allow-apps
- "If you turn off an app or feature, it won’t delete it, it’s just temporarily hidden from your Home screen."
- Settings > Screen Time > Content & Privacy Restrictions > [Enter passcode] > Allowed Apps
See if it is in your App Library -->
Organize the Home Screen and App Library on your iPhone [iOS14] - https://support.apple.com/HT211345
"Search for it ( https://support.apple.com/HT201285 ). Swipe down from the middle of any home screen and type App Store into the search field at the top of the screen. If it is in a folder, it will show the folder on the right of the app name after you tap on the app when it appears in the search."
"Reset the Home screen layout which will return the App Store to the home screen as long as it isn’t restricted. When you do this, it returns the home screen to out of the box condition and it will destroy any folders you had on the home screen. Settings > General > Reset > Reset Home screen layout."
- Updated from April 2018 Apple Recommended post by Demo about a missing App Store app - https://discussions.apple.com/message/33245486#message33245486
As for your log in, please quote exact error messages you see, or describe what happens and how this departs from anticipated behavior.
The App Store app cannot be deleted so it is somewhere on your device. It can be hidden by you, or by an administrator if your device is managed by an education or business institution. In the latter case you need to contact the administrator.
See if you hid it with restrictions:
Screen Time - Allowed apps https://support.apple.com/en-us/HT201304#allow-apps
- "If you turn off an app or feature, it won’t delete it, it’s just temporarily hidden from your Home screen."
- Settings > Screen Time > Content & Privacy Restrictions > [Enter passcode] > Allowed Apps
See if it is in your App Library -->
Organize the Home Screen and App Library on your iPhone [iOS14] - https://support.apple.com/HT211345
"Search for it ( https://support.apple.com/HT201285 ). Swipe down from the middle of any home screen and type App Store into the search field at the top of the screen. If it is in a folder, it will show the folder on the right of the app name after you tap on the app when it appears in the search."
"Reset the Home screen layout which will return the App Store to the home screen as long as it isn’t restricted. When you do this, it returns the home screen to out of the box condition and it will destroy any folders you had on the home screen. Settings > General > Reset > Reset Home screen layout."
- Updated from April 2018 Apple Recommended post by Demo about a missing App Store app - https://discussions.apple.com/message/33245486#message33245486
As for your log in, please quote exact error messages you see, or describe what happens and how this departs from anticipated behavior.
Have you searched for the app?
Search on your iPhone, iPad, or iPod touch
If necessary, do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.
What happens when you try to log in? Error message(s)?
I can’t see my App Store app nor can’t log into my iPad