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Unlock iMac from black screen

My iMac 27” is locked with a black screen and gray lock icon and I can’t remember the password.

Posted on May 11, 2021 2:56 PM

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Question marked as Top-ranking reply

Posted on May 11, 2021 3:21 PM

Follow all of the steps at > https://support.apple.com/en-us/HT204455


If you forgot your firmware password


If you can't remember your firmware password, schedule an in-person service appointment with

an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and

bring your original receipt or invoice as proof of purchase.


1 reply
Question marked as Top-ranking reply

May 11, 2021 3:21 PM in response to gk625

Follow all of the steps at > https://support.apple.com/en-us/HT204455


If you forgot your firmware password


If you can't remember your firmware password, schedule an in-person service appointment with

an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and

bring your original receipt or invoice as proof of purchase.


Unlock iMac from black screen

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