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locked out of imac

Not accepting my password and mouse and keyboard for 24" iMac is locked out


Apple TV 4K, tvOS 16

Posted on Aug 4, 2023 11:45 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 12:03 PM

Force a restart, and try again: Shut down or restart your Mac - Apple Support


FWIW, make sure it’s not caps lock or a stuck key, too.


You can use USB-C to Lightning cables to directly connect the keyboard and rodent to the iMac, too.


If not that, then here is what to do to reset the password: https://support.apple.com/en-us/HT202860



1 reply
Question marked as Top-ranking reply

Aug 4, 2023 12:03 PM in response to iMaclockout

Force a restart, and try again: Shut down or restart your Mac - Apple Support


FWIW, make sure it’s not caps lock or a stuck key, too.


You can use USB-C to Lightning cables to directly connect the keyboard and rodent to the iMac, too.


If not that, then here is what to do to reset the password: https://support.apple.com/en-us/HT202860



locked out of imac

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