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Level 1

4 points

locked out of imac

Not accepting my password and mouse and keyboard for 24" iMac is locked out

Apple TV 4K, tvOS 16

Posted on Aug 4, 2023 11:45 AM

Top-ranking reply

Community+ 2024

Level 10

126,157 points

Posted on Aug 4, 2023 12:03 PM

FWIW, make sure it’s not caps lock or a stuck key, too.

You can use USB-C to Lightning cables to directly connect the keyboard and rodent to the iMac, too.

If not that, then here is what to do to reset the password: https://support.apple.com/en-us/HT202860

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