Exchange apple watch
I was given an Apple Watch and Band as a gift, but want to exchange for a smaller size. I don't have a receipt. Am I able to do this?
Brian
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I was given an Apple Watch and Band as a gift, but want to exchange for a smaller size. I don't have a receipt. Am I able to do this?
Brian
Hi Brian,
Welcome to the Apple Community where some of us do our best to help each other.
If the purchased was from a non-Apple store, you may have to contact that store to discuss it's return / exchange policy.
It seems, if the watch was purchased from an Apple Store or Apple online, you may have to contact Apple to find out for sure whether your watch can be exchanged in your location. (Apple do want people to be happy with their Apple items. )
If purchased online from Apple,:
Apple Support have some articles online that may or may not help you:
Gift Returns
(You’ll need to provide your product serial number or order number.)
https://www.apple.com/shop/help/returns_refund
Look up your item for return
(items purchased from apple.com are eligible for gift returns and will be refunded as an Apple Store Gift Card)
https://secure2.store.apple.com/shop/order/gift/return/select
Returns and Refunds:
https://www.apple.com/shop/help/returns_refund
See a list of Apple phone numbers around the world
https://support.apple.com/en-us/HT201232
Hope this helps you :)
Hi Brian,
Welcome to the Apple Community where some of us do our best to help each other.
If the purchased was from a non-Apple store, you may have to contact that store to discuss it's return / exchange policy.
It seems, if the watch was purchased from an Apple Store or Apple online, you may have to contact Apple to find out for sure whether your watch can be exchanged in your location. (Apple do want people to be happy with their Apple items. )
If purchased online from Apple,:
Apple Support have some articles online that may or may not help you:
Gift Returns
(You’ll need to provide your product serial number or order number.)
https://www.apple.com/shop/help/returns_refund
Look up your item for return
(items purchased from apple.com are eligible for gift returns and will be refunded as an Apple Store Gift Card)
https://secure2.store.apple.com/shop/order/gift/return/select
Returns and Refunds:
https://www.apple.com/shop/help/returns_refund
See a list of Apple phone numbers around the world
https://support.apple.com/en-us/HT201232
Hope this helps you :)
Well, you only have 14 days from purchased date to return with no question ask.
And you do need a receipt.
Exchange apple watch