You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Personal Hotspot not working after the last update


Hi,


My Personal Hotspot (3G) was working fine until the last update (14.5.1).

The carrier has no idea what is going on. Shall anyone have a suggestion for helping me with this issue?

Thank you/BR.



Posted on May 11, 2021 3:53 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2021 4:34 PM

_By_the_way wrote:


Hi,

https://discussions.apple.com/content/attachment/a0c1e023-77cb-4fa9-82e3-856bfb1961fc

My Personal Hotspot (3G) was working fine until the last update (14.5.1).
The carrier has no idea what is going on. Shall anyone have a suggestion for helping me with this issue?
Thank you/BR.


Based off the screenshot, your phone isn't provisioned to use hotspot.


contact your phone carrier and speak to someone higher up or knows what to do, hotspot is their feature.

1 reply
Question marked as Top-ranking reply

May 11, 2021 4:34 PM in response to _By_the_way

_By_the_way wrote:


Hi,

https://discussions.apple.com/content/attachment/a0c1e023-77cb-4fa9-82e3-856bfb1961fc

My Personal Hotspot (3G) was working fine until the last update (14.5.1).
The carrier has no idea what is going on. Shall anyone have a suggestion for helping me with this issue?
Thank you/BR.


Based off the screenshot, your phone isn't provisioned to use hotspot.


contact your phone carrier and speak to someone higher up or knows what to do, hotspot is their feature.

Personal Hotspot not working after the last update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.