iTunes does not import m4a files

I have around 5'000 files in m4a format in my iTunes library (Windows 10 20H2 machine).

There is one album where iTunes refuses to import all but 1 file. If I play one of the missing files by opening it with iTunes, the file plays and also gets imported into iTunes. This is an m3u playlist of three of the files:

The first one is the file that gets imported, numbers two and three only import when played.

I am happy to put the files themselves onto dropbox if that helps.

Thanks for any feedback

Windows, Windows 10

Posted on May 12, 2021 1:31 AM

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4 replies

May 12, 2021 7:54 PM in response to jacobacci

Hi rudolffischer,


Thanks for posting your iTunes issue here! We understand that you're having issues importing specific music files into iTunes. Let's see how we can help you with this.


First, try checking out your import settings and see if everything is set up properly by following the steps in Choose import settings in iTunes on PC.


We'd also recommend checking out the information in Import media from a computer to iTunes on PC.


If these issues persists, we'd recommend seeing if you can convert these music files in iTunes instead. You can follow the steps in Convert music file formats in iTunes on PC.


We hope this helps! Cheers.

May 23, 2021 8:51 AM in response to hsample

hsample wrote:

I have this problem too, though I use a mac desktop running 11.3.1 and I only have one m4a file that will not import, either via file>import or by dragging to itunes. I created the audio file on my iphone, then transferred it to my desktop. But it just won't go into itunes. Help??


You appear to be talking about an unrelated issue. Can you play this audio file you created in other software such as QuickTime or VLC? Perhaps you can import it into Audacity and save a version that is compatible with Music.


tt2

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iTunes does not import m4a files

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