CANNOT SEE MY PHOTOS AFTER LOGGING OUT MY ICLOUD ON IPHONE 6S INSTEAD I SAW IT ON MY ICLOUDS PC

Kindly someone help me, I know this question is too common I have search this on how to restore but it's not effective. How can I see my photos again on my Photo/Camera Roll App. Last week, I have logged out my cloud account since my bro will try to log in his but when I tried to log in my account after him using my phone, my photos are nowhere to be seen but I can see it in my Icloud account on pc that I am using. Just want to get all my photos back again on my iPhone Please. Please help me. Thank you in advance :)

Posted on May 12, 2021 2:12 AM

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Question marked as Top-ranking reply

Posted on May 13, 2021 5:43 AM

Hi keseindrei,

Thanks for reaching out using Apple Support Communities. Here to help.

It sounds like you re not seeing your Photo library after signing back into your iPhone. Since you did state you can see them on your iCloud account on the web, you need not worry, your Photos are safe!


In addition to signing into the iPhone, you will want to check that iCloud Photos is enabled, as it may not be turned on by default after signing back in. You can find this in Settings > (Your Name) > iCloud > Photos. Make sure iCloud Photos is enabled. Once enabled you should start to see the photos download into the Photos app. This may take some time, but will complete as it is able to when your iPhone is connected to Wi-Fi and has sufficient battery life. The following article will go over this process further.


Access and view iCloud Photos on your iPhone, iPad, or iPod touch


Hope this helps!

5 replies
Question marked as Top-ranking reply

May 13, 2021 5:43 AM in response to keseindrei

Hi keseindrei,

Thanks for reaching out using Apple Support Communities. Here to help.

It sounds like you re not seeing your Photo library after signing back into your iPhone. Since you did state you can see them on your iCloud account on the web, you need not worry, your Photos are safe!


In addition to signing into the iPhone, you will want to check that iCloud Photos is enabled, as it may not be turned on by default after signing back in. You can find this in Settings > (Your Name) > iCloud > Photos. Make sure iCloud Photos is enabled. Once enabled you should start to see the photos download into the Photos app. This may take some time, but will complete as it is able to when your iPhone is connected to Wi-Fi and has sufficient battery life. The following article will go over this process further.


Access and view iCloud Photos on your iPhone, iPad, or iPod touch


Hope this helps!

May 16, 2021 4:44 PM in response to keseindrei

Hey keseindrei,

Thanks for following up. Sorry to hear you're still having trouble getting your Photos back!


If you could head to the Photos app, go to Library, and scroll to the bottom of your screen, is there a message here about iCloud Photos being paused?

The status message here will let you know if there is any reason that Photos cannot update at the time. This could be due to battery life, lack of a Wi-Fi connection, or storage issues on your iPhone. This should give you some guidance on what changes need to be made to allow the photos to download in.


If you're still having trouble, we would suggest reaching out directly to Apple Support! They would be able to check your account and may have additional ways to assist.


Contact Apple Support


Hope this helps!



May 17, 2021 12:13 PM in response to keseindrei

Hi again keseindrei!


For your situation, it sounds like the storage being low on the iPhone may be the concern. If the Photos status is saying that you do not have enough storage, you would want to delete enough apps or data to allow the Photos to download in. You mentioned 30.9 GB of 32 GB, is that storage available or storage used? You can review the steps of where to check this at the article below.


How to check the storage on your iPhone, iPad, and iPod touch


The phone will need to have enough space available to store the full resolution photos, but will be able to be optimized for storage once the download is finished. You can enable the setting 'Optimize iPhone Storage', which will help the Photos take up less space on the iPhone over time. The article below explains further how your iPhone and iCloud storage work together to manage your Photo library.


Manage your photo and video storage


As the above article explains, "With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud"


Keep in mind you should be able to download these apps back in once everything is settled. The Photos require more space at first, but will reduce in size over time with the Optimize iPhone Storage setting mentioned earlier.


I hope this answers your questions! It sounds like you do not need to upgrade your iCloud storage further but may still need to free up some space on your iPhone. Apple Support would certainly be able to work with you further on this individually, don't hesitate to start a case with them if needed!


Contact Apple Support


Have a great day!

May 17, 2021 9:20 AM in response to CarlAVII

Thanks again for the feedback, the Icloud photos if it's paused you have asked-mine is not paused and it continuously uploading, I have a good battery life and stable WI-FI connection. I guess it has to do something with my memory, I have mentioned before that I have a quite good space in my phone and a lot in my cloud but Now that after I log out then sign again my phone says it has low memory but I have deleted some apps and still the reminder. I only have 30.9 GB left of 32 GB (the "other" occupies a lot I don't know how to get rid or delete the content of this) and at the same time I'm on a subscription for my Icloud at $0.99 and have occupied 11 GB out of 50 GB. Would you mind explain this to me? I got a lot of memory in my Icloud and yet i don't see all of pictures in my iPhone, only here in the Icloud site. Hoping for your immediate response. Thank you for your response!

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CANNOT SEE MY PHOTOS AFTER LOGGING OUT MY ICLOUD ON IPHONE 6S INSTEAD I SAW IT ON MY ICLOUDS PC

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