Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Still cannot reset the security questions, getting bellow error. Kindly advise.

Still cannot reset the security questions, getting bellow error. Kindly advise.


Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.


Posted on May 12, 2021 6:08 AM

Reply
Question marked as Best reply

Posted on May 12, 2021 6:35 AM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


If necessary, try Twitter


https://twitter.com/AppleSupport.          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      


Based on multiple posts I have read, they will not help you recover the answers to your security questions.



1 reply
Question marked as Best reply

May 12, 2021 6:35 AM in response to Jasman1989

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


If necessary, try Twitter


https://twitter.com/AppleSupport.          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      


Based on multiple posts I have read, they will not help you recover the answers to your security questions.



Still cannot reset the security questions, getting bellow error. Kindly advise.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.