Canon MX492 Scanner will not open ScannerIJ Scan Utility

I have been using IJ Scan Utility on my new mac mini, it stopped opening recently. I have Re-installed the printer twice and nothing has changed. How u do I fix it, So it works again?


Mac mini, macOS 11.2

Posted on May 12, 2021 8:16 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2021 9:21 AM

  1. Go to your Applications folder, open Image Capture to see if it can detect and use the scanner?
  2. Check with Canon Support to see if they have a Big Sur drivers for your scarcer model.
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Canon MX492 Scanner will not open ScannerIJ Scan Utility

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.