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Level 1

4 points

Canon MX492 Scanner will not open ScannerIJ Scan Utility

I have been using IJ Scan Utility on my new mac mini, it stopped opening recently. I have Re-installed the printer twice and nothing has changed. How u do I fix it, So it works again?

Mac mini, macOS 11.2

Posted on May 12, 2021 8:16 AM

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den.thed

Level 9

77,668 points

Posted on May 12, 2021 9:21 AM

Go to your Applications folder, open Image Capture to see if it can detect and use the scanner?
Check with Canon Support to see if they have a Big Sur drivers for your scarcer model.

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Canon MX492 Scanner will not open ScannerIJ Scan Utility

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