Lighting to headphone adaptor

candysays_00,

Thank you for clarifying!

Since the mic on the headphones works with the other device, it may be an issue with the adapter itself.

You can reach out to Apple Support directly for further help at Get Support if the adapter is one from Apple.

Have a great day.

Hello candysays_00,

Welcome to Apple Support Communities!

We see that your mic on your headphones is not working when using it with your iPhone 11, is that right?

We’d be happy to help!

Please follow the steps in If your headphones don't work with your iPhone, iPad, or iPod touch.

Have a great day.

candysays_00,

Just to clarify, your mic is not working on your headphones when connected to the Lightning to 3.5 mm Headphone Jack Adapter, is that correct?

Is the mic working on another device that is not using the adapter?

Do you have another adapter to test if the mic works with that one?

Cheers.