You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get my contacts after erasing my iPhone?

How do I get my lost contacts after erasing my iPhone?

iPhone 6s, iOS 14

Posted on May 12, 2021 5:58 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2021 5:59 PM

If you were using iCloud to sync contacts, sign into iCloud again.


If you were not using iCloud, restore your device from a backup.

Read/watch these links -->


If you see the Restore screen on your iPhone, iPad, or iPod touch - https://support.apple.com/HT203122


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


1 reply
Question marked as Top-ranking reply

May 12, 2021 5:59 PM in response to Mike2746

If you were using iCloud to sync contacts, sign into iCloud again.


If you were not using iCloud, restore your device from a backup.

Read/watch these links -->


If you see the Restore screen on your iPhone, iPad, or iPod touch - https://support.apple.com/HT203122


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


How do I get my contacts after erasing my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.