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Unresponsive touch screen/freezing screen

why won’t my iPhone let me click on certain things? There’s a crack on the top corner of my screen and a few little cracks so I’m not sure if that has anything to do with it, I also have a screen protector but I’m not sure if that effects it either. Whenever I try deleting apps my phone it’s either an unresponsive touch or it freezes so I turn it off but the same thing happens, every time I try texting someone it lets me type but the send button is unresponsive, and whenever I’m on an app it shows the “turn on notifications” button I try clicking on it but my screen freezes, so I try to close the app but it freezes again, on TikTok and Snapchat it certain buttons are unresponsive. I’ve already tried resetting my phone a bunch of times but nothing works. I don’t want to take it to get it fixed since it might cost a lot + my parents might get mad.

iPhone X, iOS 14

Posted on May 12, 2021 6:31 PM

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3 replies

May 12, 2021 6:41 PM in response to Ingrid832

I’ve had the same issues before :


QUESTION: how much memory is avail on your phone?


when the memory is low .. the phone will randomly freeze up or will respond to some touch commands while not responding to others ....


I suggest this:


begin with a soft reset ..


1) start off deleting a few videos off your phone ... that will help the freezing up while deleting other things


2) then delete apps that are not essential ..

( this will make a HUGE difference)!


afterwards do another soft reset ! Then update us !


— depending on the humidity levels in your area —-sometimes taking your phone into where it’s exposed to the steam from a hot shower .. with a cracked screen some of that steam will get inside the phone and after awhile the moisture will contribute to it running slower or battery damage ( the phone getting hot )..


please try to let us know if this helped or not and update us .. so we can trouble shoot together !

good luck-

Unresponsive touch screen/freezing screen

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