APP STORE is having me pay state sales tax based upon an old address. APPLE purchases, like storage, I’m paying the correct state sales tax. Where does the ‘APP STORE’ obtain its ‘billing address using an iPad and/or iPhone - 14.5.1? All APPLE locations I can think of are correct. Any suggestions?
iPad Pro 11-inch Wi-Fi
The resolution, based upon Apple Support, is very obscure. To correct the billing address the had me do the following on my iPad:
1) SETTING
2) APPLE ID
3) MEDIA & PURCHASES
4) VIEW ACCOUNT
5) MANAGE PAYMENTS
6) Add a new credit card more as a ‘position holder’ (You will note you are required to add your ‘address’.).
7) Delete the card causing issues.
8) Re-add the old card just as you would IF you’d never used the card before. Again, you will note the system requires your billing/shipping address.
9) You can delete the ‘position holder’ if you so desire.
10) EXIT back out as you normally would.
It took us a while to locate the old address. But, I’m pretty certain I’ll no longer have any sales tax issues.
Don’t know why they hid it, but there must have been some ‘logical’ reason.
The resolution, based upon Apple Support, is very obscure. To correct the billing address the had me do the following on my iPad:
1) SETTING
2) APPLE ID
3) MEDIA & PURCHASES
4) VIEW ACCOUNT
5) MANAGE PAYMENTS
6) Add a new credit card more as a ‘position holder’ (You will note you are required to add your ‘address’.).
7) Delete the card causing issues.
8) Re-add the old card just as you would IF you’d never used the card before. Again, you will note the system requires your billing/shipping address.
9) You can delete the ‘position holder’ if you so desire.
10) EXIT back out as you normally would.
It took us a while to locate the old address. But, I’m pretty certain I’ll no longer have any sales tax issues.
Don’t know why they hid it, but there must have been some ‘logical’ reason.
I don't know where it gets the information. Places I can think of are your credit card address which should match the address you have in your Apple ID settings.
Go to this link --> Change information in Apple ID - hhttps://appleid.apple.com/
You might need to ask Apple:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Thanks for posting the solution. I'll note it in case somebody else posts a similar problem.
Incorrect state sales tax from APP STORE
