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Apple Watch stuck on update

My Apple Watch app verified that it needed to update my watch. Now I get a message that it is paused until I get an internet connection which I have. Can’t get it to resume. What do I need to do? I have already unpaired and paired my watch twice.


PeterH

Apple Watch Series 3, watchOS 6

Posted on May 12, 2021 9:59 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2021 8:13 AM

First force restarting your iPhone by whatever method your version calls for.  As soon as you see the Apple logo force restart your watch by holding in the crown and side button for 10 seconds till you see the Apple logo then release.  Log into your iPhone and wait for your watch to boot, then log into it.


Failing that, I'd try resetting your network settings.

From your iPhone>Settings>General>Reset>Reset Network Settings

You will need to log back into any WiFi networks you use.


Also reset your router by unplugging it for a full 2 minutes and then plug it back in.


Also you can try the following

Step 1. Hard Reset Watch 3 (Hold down crown button and power button until screen goes black. When apple logo comes on take your finger off crown button and hold power button until you see the watch prompting to erase all data) Erase all Data

Step 2. Delete watch app on iPhone and then download it again on iPhone.

Step 3. Make sure you are connected to 2.4 Ghz and not to 5 GHz

Step 4. Make sure that you that you bring phone and watch closer to wifi router/modem.

Step 5. Put watch on charger

Step 6. Put phone on charger

Step 7. Put Your phone on airplane mode but have Bluetooth and WiFi turned on.

1 reply
Question marked as Top-ranking reply

May 13, 2021 8:13 AM in response to PHarbers

First force restarting your iPhone by whatever method your version calls for.  As soon as you see the Apple logo force restart your watch by holding in the crown and side button for 10 seconds till you see the Apple logo then release.  Log into your iPhone and wait for your watch to boot, then log into it.


Failing that, I'd try resetting your network settings.

From your iPhone>Settings>General>Reset>Reset Network Settings

You will need to log back into any WiFi networks you use.


Also reset your router by unplugging it for a full 2 minutes and then plug it back in.


Also you can try the following

Step 1. Hard Reset Watch 3 (Hold down crown button and power button until screen goes black. When apple logo comes on take your finger off crown button and hold power button until you see the watch prompting to erase all data) Erase all Data

Step 2. Delete watch app on iPhone and then download it again on iPhone.

Step 3. Make sure you are connected to 2.4 Ghz and not to 5 GHz

Step 4. Make sure that you that you bring phone and watch closer to wifi router/modem.

Step 5. Put watch on charger

Step 6. Put phone on charger

Step 7. Put Your phone on airplane mode but have Bluetooth and WiFi turned on.

Apple Watch stuck on update

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