my health app not counting steps
hi, My health app stooped counting steps. I followed recommended steps and restarted phone too.
thanks
iPhone 11
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User profile for user:
JCorHelps
User level:
Community Specialist
Hi Stevie1031,
It looks like you're having issues with the Health app not counting your steps. If that's correct, let's try the following.
Update your iPhone, iPad, or iPod touch
Make sure that the "Fitness Tracking" and "Health" options are both enabled under Settings > Privacy > Motion & Fitness
Turn "Fitness Tracking" and "Health" off under Settings > Privacy > Motion & Fitness, then turn them back on.
After that, restart your iPhone again.
If you continue to have issues, you'll want to reach out to Apple directly.
Cheers.