Unable to hear caller with ear speaker

Hi Scottie thank you for your reply! It hasn’t always happened since the start but I found a solution. I used a tootbrush (medium to hard bristle) and I brushed the ear speaker area. It looked like very little pieces of sand coming out (Went to the beach a few times) but also looks like a little dirt. Anywho I did that for about 4 minutes and then I used an old earring back end to clean the bottom speaker holes. This made a ridiculous sound change and now my phone sounds like it did the first day. I even did it to my twins iPhone 11 and she was so pleased and amazed. The toothbrush for the ear speaker definitely worked and just for extra the earring back end worked extremely well for the bottom speaker (and microphone). Thanks again!