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I bought an apple pencil gen 2 and an iPad air about a month ago, and now when I try to draw diagonal lines I notice that they are very noticeably wavy, is it supposed to be like that or do I have a problem with my pencil or iPad?
iPad Air, iPadOS 14
Roei090 wrote:
should I go to where I bought the Pencil from and talk to them (I have a warranty for over a year from now so that's covered) or can it be a problem with the iPad?
I am sure that if the issue does not resolve itself with removal of the glass screen protector, it still maybe an issue with Pencil.
If still no joy, search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple Pencil issue diagnosed and replaced with another new Pencil, if needed.
OR, failing that,
Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
https://www.apple.com/contact/
Best of Luck to You!
Roei090 wrote:
should I go to where I bought the Pencil from and talk to them (I have a warranty for over a year from now so that's covered) or can it be a problem with the iPad?
I am sure that if the issue does not resolve itself with removal of the glass screen protector, it still maybe an issue with Pencil.
If still no joy, search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple Pencil issue diagnosed and replaced with another new Pencil, if needed.
OR, failing that,
Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
https://www.apple.com/contact/
Best of Luck to You!
I'll do that tomorrow, as it's now 11 pm where I live and I'm gonna go to sleep, I'm gonna tell you if it fixes it then.
just in case though, if it doesn't help, should I go to where I bought the Pencil from and talk to them (I have a warranty for over a year from now so that's covered) or can it be a problem with the iPad?
I have it screwed as tightly as I can without applying too much pressure, but it doesn't change anything. And another thing about the tip, for some reason after some time of using it gets loose and I need to screw it back in, is that normal or do I need to get the pen/tip fixed?
Sometimes with screen protectors,,especially matte variety, the pencil tip CAN get loose from use.
Some glass screen protectors can be too thick for the Pencil to work properly.
Thicker glass screen protectors are NOT always desirable with the use of an Pencil because it puts the Pencil tip and sensor too far away from screen and the underlying layer responsible for an Pencil to work.
I would try your Pencil without your current glass screen protector and either opt for a thinner glass screen protector or a thin, plastic film screen protector instead. Either the smooth clear variety or a matte film screen protector, when having to use an Pencil.
Let me know if removing your glass screen protector off your iPad has solved the wavy diagonal line drawing issue with your Pencil.
If you need some Pencil drag on the tip of the Pencil, there are makers of silicone, flexible tips you can put over the Pencil tip so the Pencil is less slippery when writing/drawing on the glass surface.
Let me know the end result of removing the glass screen protector, either way.
Best of Luck to You!
Hi,
I tried taking off the glass screen protector but I still had wavy lines, so that's not the problem. I'm thinking of going to where I got the Pencil and trying to see if I maybe changing the tip will fix the problem, if it doesn't I think I'll return the current one I have for a new one to see if that help, is that alright?
Make sure the tip of your Pencil is screwed on securely and snug ( NOT TOO tight! ).
Best of Luck to You!
Are you using a matte screen protector?
I'm using a glass screen protector
Sorry that removing the screen protector didn't work.
If replacing the tip doesn't help, then your only option is to return the Pencil for another new one.
That's fine.
Good Luck to You!
Apple pencil on my Ipad air makes wavy lines
