Black screen

I really need help. I put my phone in my purse and I was standing in a very sunny area for a long time and when I took out my phone it was really hot. It wouldn't turn on at all there was just a black screen. I thought maybe it ran out of battery and I charged it but that wasn't the case so I unplugged it and put it in a cool area. I checked after a couple hours and it still wouldn't turn on. I then began to research and I read somewhere that I should try to force restart so I did, but that also wouldn't work. Its still a black screen. I don't know what to do:(

Posted on May 13, 2021 12:38 PM

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1 reply

May 13, 2021 4:38 PM in response to lyab

lyab wrote:

I really need help. I put my phone in my purse and I was standing in a very sunny area for a long time and when I took out my phone it was really hot. It wouldn't turn on at all there was just a black screen. I thought maybe it ran out of battery and I charged it but that wasn't the case so I unplugged it and put it in a cool area. I checked after a couple hours and it still wouldn't turn on. I then began to research and I read somewhere that I should try to force restart so I did, but that also wouldn't work. Its still a black screen. I don't know what to do:(

Double check you're doing it right click here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Also try it with the phone plug into a power source.


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Black screen

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