Hi, I'm finding that the animated artwork across playlists, album covers and artist profile pages often takes too long to load (around 20-30 seconds) or doesn't load at all and reverts to static artwork. This is on iPhone 11 Pro with a good network connection, good battery, low power mode disabled, Animated Artwork set to 'always on'.
iPhone 11 Pro, iOS 14
Hey sk8087,
Sounds like animated artwork is taking longer than expected to load. We'd be happy to help. If you haven't done so already, restart your iPhone. Sometimes a restart can help resolve issues.
Do you have any issues with streaming content or other content using the internet?
Make sure you're using the latest iOS version as well: Update your iPhone, iPad, or iPod touch
While you mentioned that you had a good connection, if you're noticing this on cellular, please test over Wi-Fi and vice versa.
Have you tried turning off and back on the Animated Cover Art along with setting it to Wi-Fi only?
We hope this information helps out.
Take care!
I have the same issue with sk8087.
I own iPhone 11 Pro & iPhone 6s. Both updated to latest software version and under same wifi network. Apple music animated artworks always load faster on my iPhone 6s.
I’ve tried to reinstall Apple Music on my iPhone 11 Pro & restart device, but it’s still taking up to 1 min to get animation. But luckily I don’t have issue with streaming music
Animated artwork (album covers, playlists, artist pages) loads intermittently/slowly.
