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What if my phone service is currently off so my number that is listed on my two step authentication Apple ID will not let me access because I don’t have even a workable phone number. How else can I do this I have the email and all my identity info?

What if my phone service is currently off so my number that is listed on my two step authentication Apple ID will not let me access because I don’t have even a workable phone number. How else can I do this I have the email and all my identity info?

Posted on May 13, 2021 4:56 PM

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Question marked as Top-ranking reply

Posted on May 13, 2021 5:16 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

2 replies

May 13, 2021 5:48 PM in response to Julianeicksavelli

Is this an iPhone? If so, as long as it has a WiFi internet connection it can get a code. Apple 2 Factor Authentication codes are sent as iCloud push notifications when using any Apple device to receive them. An iPhone would only get a code via SMS or voice message to a telephone number as a backup means of receiving codes.


Of course, if you are using the older 2 step verification system, then those codes are only possible via a SMS text to a cell phone number. That is why you have a 2 step verification recovery code to use when SMS is not possible. As covered in the article you linked here from at the top of your post -> Two-step verification for Apple ID - Apple Support

What if my phone service is currently off so my number that is listed on my two step authentication Apple ID will not let me access because I don’t have even a workable phone number. How else can I do this I have the email and all my identity info?

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