iOS 14.5.1 ruined my iPhone 7 Plus

Ever since the update, my microphone doesn’t work. Siri won’t activate, video doesn’t record sound, Facetime will not accept or make calls, Voice Memo doesn’t work, keyboard dictation doesn’t work, and worst of all I can’t make or receive phone calls.


If I plug earbuds or an AUX cable into my phone, there is no sound. My AirPods do connect via Bluetooth, but the microphone is buggy and only works half the time. On top of this my camera is lagging and network connection is buggy.


I’ve tried every type of reset and in the settings; resetting and erasing everything and all network settings, rebooting countless times.


This update needs fixing now. What good is a phone that doesn’t function as a phone?

iPhone 7 Plus

Posted on May 13, 2021 11:04 PM

Reply
1 reply

May 14, 2021 2:08 AM in response to Jsam178

Before updating to the latest iOS 14.5.1 as told in your post what was your earlier iOS version. Then you can look into the iOS changes that have happened between the earlier version on your iPhone and this new version that you have updated now. 


This will give you a broader idea of the issue if it is directly linked to the iOS version or is triggered by something else.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14.5.1 ruined my iPhone 7 Plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.