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Level 1

8 points

Settings on my IPad mini 2 doesn’t show an option for Cancel Subscription.

I need to.cancel a free trial, but there is no option for Subscriptions under Settings. Is there another way to cancel a subscription?

iPad mini, iOS 12

Posted on May 15, 2021 12:55 AM

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Community+ 2024

Level 10

291,584 points

Posted on May 15, 2021 5:50 AM

These support pages provide comprehensive information about how to manage your subscriptions - both from your devices, or from your AppleID account:

Subscriptions and Billing - Official Apple Support

How to cancel a subscription from Apple – Apple Support

If the subscription that you want to cancel is not listed – Apple Support

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4 replies

Top-ranking reply

Community+ 2024

Level 10

291,584 points

May 15, 2021 5:50 AM in response to MGD_

These support pages provide comprehensive information about how to manage your subscriptions - both from your devices, or from your AppleID account:

Subscriptions and Billing - Official Apple Support

How to cancel a subscription from Apple – Apple Support

If the subscription that you want to cancel is not listed – Apple Support

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Level 1

8 points

May 15, 2021 9:11 PM in response to Rudegar

Yes, I know. What I’m saying is it’s not there at all. It show

Name, Phone numbers, and Email>

Passwords & Security>

Payments & Shipping>

And that’s it. There isn’t another line item stating “Subscription”. The option does not exist on the screen.

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May 16, 2021 1:33 AM in response to MGD_

Your screenshot shows that you don’t have a Payment Method configured on your account - against which a Subscription could be charged or cancelled. As such, this would imply that any active subscription that you have, for your “free trial”, is being charged not by Apple, but instead by a third-party.

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Level 10

174,564 points

May 15, 2021 2:05 AM in response to MGD_

it's not on root level in settings

read

How to cancel a subscription from Apple - Apple Support

Reply

Settings on my IPad mini 2 doesn’t show an option for Cancel Subscription.

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