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siretha Author

Level 1

4 points

Why is my Apple ID is requesting a password for and Apple ID that is not connected on that phone?

My phone keep popping up an Apple ID that is not link to this phone? And asking for a password.

iPhone 12 Pro Max, iOS 14

Posted on May 15, 2021 7:12 AM

Top-ranking reply

Remi_202DC

Level 5

4,098 points

Posted on May 15, 2021 7:27 AM

Hi,

Please check if you don’t use another Apple ID for iTunes Store and App Store (settings/your Apple ID/Media and purchases/view your account)

And, try also to remember you if you didn’t use another Apple ID before, then installed apps, sign out and sign in again in the current Apple ID associated to your iPhone.

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Why is my Apple ID is requesting a password for and Apple ID that is not connected on that phone?

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