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I can’t hear anything when I call people or when they call me. My speaker button is grey. What is wrong with my phone?

How do I make my speaker button work? It’s gray.

iPhone 7, iOS 14

Posted on May 15, 2021 8:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2021 8:06 AM

Confirm that your side switch is turned to on. You may have a faulty audio IC and if so take it to an Apple Store for evaluation.

3 replies

I can’t hear anything when I call people or when they call me. My speaker button is grey. What is wrong with my phone?

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