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My sound isn’t working

I just updated to iOS 13 whatever I have a iPhone 7 Plus and when I make a call my speaker button is grayed out and the I can’t hear the other person nor can they hear me on voice call or video call what is going on

iPhone 7 Plus, iOS 13

Posted on Nov 26, 2019 5:03 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2019 5:19 AM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

1 reply
Question marked as Top-ranking reply

Nov 26, 2019 5:19 AM in response to Queen_Leelee

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

My sound isn’t working

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