You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Millie1019 Author

Level 1

5 points

Audio

I have an iphone7 and this started recently. When I receive a call or I call someone I can’t speak and the speaker button is greyed out. Also, when I record a video there is no audio and my headphones don’t work. Why?

iPhone 7, iOS 12

Posted on Jul 17, 2019 8:30 PM

Top-ranking reply

sergekills

Level 7

33,273 points

Posted on Jul 17, 2019 8:33 PM

Sounds like a hardware problem to me.

Schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider for diagnostics.

View in context

Audio

Similar questions