A Duplicate Filename Was Specified Crisis

I've started to use a new laptop. I've downloaded iTunes, but everytime I launch it, this message appears; a duplicate filename was specified.

I've tried EVERYTHING; countless uninstall/reinstall attempts, useless tips from the net, run as admin, deleting from reg editor and I even uninstalled my Bluetooth in Device Manger and NOTHING'S WORKS!!!

I am at my wit's end. If someone had the same issue and have solved it, please tell me.

I use a ACER laptop, Windows 10

iPod, iOS 12

Posted on May 15, 2021 1:32 PM

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2 replies

Drew_7

Community Specialist

May 16, 2021 11:06 AM in response to ScotGirl92

Hello ScotGirl92,

We understand you're experiencing an issue using iTunes on your PC, and we'd like to share some steps that can help. To start, we recommend following the guidance listed here: Remove and reinstall iTunes and related software components for Windows 7 and later

This will help you remove components that can often be missed. If you continue to experience issues try installing iTunes with these tips: If you can't install or update iTunes for Windows

Take care!

ScotGirl92 Author

Level 1

8 points

May 16, 2021 2:46 PM in response to Drew_7

I did everything you suggested and it made no difference. Thanks for the tip, though.

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A Duplicate Filename Was Specified Crisis