I have been hacked on my Mac.

Moochie27 wrote:

They called me

You got scammed.

Contact your financial provider(s), contest the charges, and so on.

Your financial provider(s) may well have other suggestions here, too.

The following blue-text link has what Apple discusses about some of the common scams:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

…but this seemingly doesn’t have anything to do with Apple and your Mc and the rest.

However..; If you did allow the caller access to your computer or otherwise provided your Apple ID or other credentials to the caller, then your cleanup got much larger. All your passwords. All your passwords. All your data. Everything is compromised, or best assumed compromised. Which means changing it all.

Note that no one in the world knows what is on your computer. Anyone calling you and claiming to help you with a problem without you having called them is a crook. Never ever give them any information.

And, if you allowed him access to your computer, immediately get off the internet and erase your entire disk. Then reinstall from scratch and change your Apple ID, password, and all other usernames and passwords you use.

And what particular symptoms or behaviors or diagnostics or error messages are you encountering that are leading you to believe you have been hacked? This for each of your Mac, and for your iPhone, and for your iPad. Please be specific, too.

Did you call this Amazon credit specialist”, or did they call you?

If they called you, then start cleaning up your financial accounts involved, contacting banks, contesting charges, changing passwords to new and unique values, etc.

If you did not expose your Mac or iPhone or other devices, and did not allow access into your Mac or such, that equipment is not involved here—unless you exposed your Apple ID password. If that Apple ID password was exposed CHANGE IT NOW.