Problems with AppleTV 4K Audio Sync

I've been having intermittent problems with audio sync on my AppleTV 4K. Sometimes its with streaming services (HBO Max or Amazon Plus), sometimes with home videos that I'm streaming from my own collection. I have calibrated my audio multiple times with my iPhone -- that's not the problem, because a video streaming from Netflix will play with perfectly synchronized audio at the same time a video from Amazon Prime will not. A home video that plays out of sync via AppleTV will play fine through VLC and Airplay on my TV (though if I airplay it through the Apple TV the sync problem remains). I'm assuming this is some sort of Dolby Vision/Atmos problem (I have my AppleTV set to play Dolby Vision 4K, and match dynamic range and frame rate). Any idea what might be causing these problems? What makes them especially frustrating is that they are intermittent and seem to be content-based (i.e. sometimes movies on HBO max play fine, and other times they are out of sync).

Apple TV 4K, tvOS 14

Posted on May 16, 2021 10:35 AM

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May 17, 2021 1:06 PM in response to spurn555

I'd posted on this earlier, it seems to be an issue with anything that uses AAC audio through iTunes streaming from homesharing. A couple people also reported issues like you did with some other apps doing it as well. At a guess Apple broke something related to AAC and it might be VLC might not be using the same decode library or something and hence why it works using it, but not home video.


I've played with just about everything and can't get it to work right (Netflix and Disney+ seem unaffected. I haven't tried Prime on that TV, as I discovered it was broken before my other two Apple TV 4k's updated, fortunately). A few people reported tracking it down that video files using AC3 audio (pass through) work okay.

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Problems with AppleTV 4K Audio Sync

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