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Emails won’t delete from my ipad

Emails won’t delete from my ipad

iPad Air 2 Wi-Fi

Posted on May 16, 2021 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 9:35 AM

Hello Lisa-K, 


We understand that you’re encountering an issue when attempting to delete emails on your iPad. 


To clarify, are we working with the Mail app? Is this happening with multiple email accounts or is it specific to one? Are there any error messages when attempting to delete an email? What happens when you try to delete an email? 


The answers to these questions are going to help us provide some next steps. If you haven’t already, please also restart your iPad and test again. Restart your iPad


We’re eager to learn more about the situation. 

1 reply
Question marked as Top-ranking reply

May 17, 2021 9:35 AM in response to Lisa-K

Hello Lisa-K, 


We understand that you’re encountering an issue when attempting to delete emails on your iPad. 


To clarify, are we working with the Mail app? Is this happening with multiple email accounts or is it specific to one? Are there any error messages when attempting to delete an email? What happens when you try to delete an email? 


The answers to these questions are going to help us provide some next steps. If you haven’t already, please also restart your iPad and test again. Restart your iPad


We’re eager to learn more about the situation. 

Emails won’t delete from my ipad

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