My Smart Mailboxes stopped working

Hi again,

Thanks for clarifying your issue for us! Were you able to create a new Smart Mailbox to see if the issue persists? Were you also able to update the software version for your Mac?

If you haven't already, we'd also recommend force quitting your Mail app and then reopening it to see if you can see your Smart Mailbox will display your emails. You can follow the steps in How to force an app to quit on your Mac.

Be well.

Hello again,

We appreciate the additional information! Let's see what else we can try together. We'd recommend testing this issue out in safe mode next. To learn more about safe mode and how to boot up into it, check out the information in How to use safe mode on your Mac. We'll be able to isolate the issue further once you're able to see if the issue persists in safe mode.

Let us know how this works out for you. Cheers.

Hi sunnywood,

Thanks for posting your Mail issue here! We'd be glad to check this out further with you. First, we'd like to ask you a few questions to get a better understanding of your issue. Could you elaborate on how your Smart Mailboxes aren't working for you? Are you able to create a new Smart Mailbox and see if you're still experiencing issues with it?

We also see that you may have a software update available for your Mac. We recommend making sure your macOS is up-to-date by following the steps in How to update the software on your Mac.

Cheers.