Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple TV will not allow me to get to setting to restart

I have not used my Apple TV for about a year due to COVID, as it’s at my Summer home. Now I can not get Apple TV to work.8 have done the button holding, unplugging and the screen keeps changing and goes to screen saver. I need to get to settings to reset or restart and can’t get there due to the shaking. Can someone help me, I do not have a cable to hook to my computer.

Posted on May 16, 2021 4:04 PM

Reply
Question marked as Best reply

Posted on May 17, 2021 10:04 AM

A1427 is an Apple TV (3rd generation). That would work with an Apple Remote (aluminum).


The guide for re-linking an Apple Remote (aluminum) is on the second half of the support document.

Do all three steps, including the clearing of the last link in step #1.

3 replies
Question marked as Best reply

May 17, 2021 10:04 AM in response to Bernie Jaroscak

A1427 is an Apple TV (3rd generation). That would work with an Apple Remote (aluminum).


The guide for re-linking an Apple Remote (aluminum) is on the second half of the support document.

Do all three steps, including the clearing of the last link in step #1.

My Apple TV will not allow me to get to setting to restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.