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iPad sign out of old Apple ID problem

My old iPad Mini wants me to sign in to my Apple ID, except that it's got my old Apple ID in it.

I can't sign out of it without putting the password in which doesn't work cause the old ID is obsolete. (It needs the password to turn off find My device)

I can't reset the iPad without doing the same thing, which means I can't sign into my new Apple ID and use the iPad.


Any idea how to achieve this or reset the iPad?

It doesn't give me the option to put in the new ID, only the password.

iPad mini 4 Wi-Fi

Posted on May 16, 2021 9:04 PM

Reply
Question marked as Best reply

Posted on May 17, 2021 5:27 PM

You appear to be using a new AppleID account - and your iPad remains associated with your original AppleID account.


Creating a new AppleID account is a particularly bad idea - as you will encounter Activation Locks and lose access to any paid Apps and services purchased using your original account.


If your primary email address needs to be changed or updated, instead o creating a new account, you simply need to update the AppleID account that you already have:


Change your Apple ID - Apple Support

Change your Apple ID password – Apple Support

What to do after you change your Apple ID or password - Apple Support


If instead you wish to use an entirely different AppleID account, you must first recover the credentials of your original account. Your credentials can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/



4 replies
Question marked as Best reply

May 17, 2021 5:27 PM in response to Coreymcle

You appear to be using a new AppleID account - and your iPad remains associated with your original AppleID account.


Creating a new AppleID account is a particularly bad idea - as you will encounter Activation Locks and lose access to any paid Apps and services purchased using your original account.


If your primary email address needs to be changed or updated, instead o creating a new account, you simply need to update the AppleID account that you already have:


Change your Apple ID - Apple Support

Change your Apple ID password – Apple Support

What to do after you change your Apple ID or password - Apple Support


If instead you wish to use an entirely different AppleID account, you must first recover the credentials of your original account. Your credentials can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/



May 17, 2021 5:40 PM in response to LotusPilot

I haven't created a new Apple ID, I have updated my Apple ID. It is now an email that I can actually access.

However the iPad does not give me the option to type in the updated email address(Apple ID) and therefore cannot link to the Apple store.

I have deleted all old apps and still cannot reset or log in through the iPad due to it insisting on trying to log in using the non updated Apple ID email address.

iPad sign out of old Apple ID problem

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