You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t remove a payment method because I have a balance. I want to find out who I owe and how much. How do I?

hod because I have a balance. I want to find out who I owe and how much. How do I?

Posted on May 16, 2021 10:04 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 8:00 AM

Click on the link to 'See your purchase history in the App Store or iTunes Store' [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts. --> http://support.apple.com/HT204088


Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- "If a purchase can't be charged to any of your payment methods, your account has a negative balance. You can't buy more items or update your apps until you update your payment method. "From: How apps, content, and subscriptions from Apple are billed - https://support.apple.com/HT201359

1 reply
Question marked as Top-ranking reply

May 17, 2021 8:00 AM in response to AnnetteBenning

Click on the link to 'See your purchase history in the App Store or iTunes Store' [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts. --> http://support.apple.com/HT204088


Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- "If a purchase can't be charged to any of your payment methods, your account has a negative balance. You can't buy more items or update your apps until you update your payment method. "From: How apps, content, and subscriptions from Apple are billed - https://support.apple.com/HT201359

I can’t remove a payment method because I have a balance. I want to find out who I owe and how much. How do I?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.