iPhone 12 Pro Max volume issues

i have an Iphone 12 promax and the volume adjusts by itself if its near any radio or TV or people talking. It’s not hooked to other devices. Volume always go to a lower setting. People keep telling me they can’t hear me even when it’s on highest setting.

i turned off the button under ringer (change with buttons), ringer is set at max, ive turned off and on my phone. nothing seems to be working. Please help!

iPhone 12 Pro Max, iOS 14

Posted on May 16, 2021 10:53 PM

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3 replies

May 18, 2021 11:13 AM in response to ayse113

ayse113,


Got it. Are you using the latest iOS version 14.5.1? If not, let's go ahead and have you update to ensure that your iPhone benefits from all improvements. For steps on how to update your iOS, look here: Update your iPhone, iPad, or iPod touch


Are you using a case with your iPhone? If so, test with the case removed. The case may be unexpectedly putting pressure on the volume buttons.


Also, is Attention Aware enabled on your iPhone? If so, let's have you test this issue with the feature disabled. For information on Attention Aware, look here: About Attention Aware features on your iPhone X or iPad Pro


Do you have Change with Buttons enabled in Settings > Sound & Haptics > Change with Buttons? If disabled, does the behavior change?


If your answer to the follow up questions is "No", reach out to the support Advisors for alternative troubleshooting here: Get Support


Best regards!

May 17, 2021 5:14 PM in response to ayse113

Hi there ayse113!


Thank you for posting in Apple Support Communities. It sounds like the volume on your iPhone 12 Pro Max is unexpectedly adjusting. We know this can be confusing and we have a few tips that may help.


To start, can you tell us if you are using headphones with your iPhone when this happens? If so, take a look at your Headphone Safety settings. For steps, look here under "Limit the headphone volume":


Adjust the volume on iPhone


We hope this helps.


Cheers!

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iPhone 12 Pro Max volume issues

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