Unable to change Microsoft Teams status on Mac Mini M1 with Big Sur (MBP Intel is working fine)

I'm unable to change the status in MS Teams on my Mac Mini M1 with Big Sur 11.3.1: status remains unknown. Status of other members are also unknown.

My MBP Intel is showing the right status, I can also change the status, and I can see the status of other members as well.

Any idea?

Uninstalling Teams, rebooting, etc. doesn't solve the issue.

MS Teams version 1.4.00.8872

Posted on May 17, 2021 2:53 AM

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Question marked as Top-ranking reply

Posted on May 28, 2021 5:44 AM

I found out what was causing this: the domain presence.teams.microsoft.com was blocked by my pi-hole ;-)


2 replies

May 18, 2021 6:05 AM in response to plein44

Hi plein44!


It sounds like you're having some trouble with Microsoft Teams on your Mac, and we're happy to assist in getting you to the right place for support. It appears that Microsoft suggests reaching out to your IT admin, who manages Microsoft Teams settings for your organization as described here:


Get technical support for Teams


You can also reach Microsoft Support here:


Contact us - Microsoft Support


Cheers!

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Unable to change Microsoft Teams status on Mac Mini M1 with Big Sur (MBP Intel is working fine)

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