“Whatsapp text missing” Issue on ios 14.4.2

Hi every one, one of my friend has forwarded me a text message on whatsapp group, i was unable to receive the complete message, while rest of group members who were using android received complete message. Later i requested her to whatsapp me message individually, i was unable to get the full message again, then i tried many other friends having iphone 12 ios 14.4.2 they all are facing “whatsapp text missing” issue. plz guide me and resolve the bug.

iPhone 12, iOS 14

Posted on May 17, 2021 3:52 AM

Reply
1 reply

May 18, 2021 6:49 AM in response to Qudsia4mLHR

Hi Qudsia4mLHR,


Thank you for using the Apple Support Communities. We understand that you are experiencing an issue with WhatsApp text missing and we would like to help! First, let’s make sure that the software on your iPhone has been updated to the latest supported version iOS 14.5.1. If your iPhone has not yet been updated to iOS 14.5.1 make sure to back up your iPhone first before updating it. 


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


If your iPhone software has been updated and you continue to experience the same issue, then make sure WhatsApp is updated. 


How to manually update apps on your Apple device


If your WhatsApp is updated and you still have the WhatsApp text missing issue visit the WhatsApp Help Center page for more help. You can also Contact WhatsApp


Have a good day!

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“Whatsapp text missing” Issue on ios 14.4.2

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