Itunes error code 4000

downloading latest ios 14 version to iPhone 11 from an iTunes win10 desktop. I get error (4000) when starting the download from desktop to iPhone 11 there doesn't seem to be any information on that error code? Any ideas... my older iPods sync just fine..

Posted on May 17, 2021 1:41 PM

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1 reply

May 18, 2021 11:21 AM in response to diveforapples

Hello diveforapples, 


Thanks for visiting the Apple Support Communities. It looks like you have some questions about an error message you continue to see when trying to update your iPhone using iTunes.


You didn’t mention, but if your iPhone is locked, make sure it’s unlocked before trying to upgrade. Did you get a chance to see iOS update and restore errors?


Are you able to update using Wi-Fi? See Update your iPhone, iPad, or iPod touch if you should need to read over updating using Wi-Fi.


If you still are unable to update your iPhone, then you may want to reach out to Apple by going to Get Support.


Reach back out if we can help further.


Cheers!

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Itunes error code 4000

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