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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
I connected iPad 9 (iOS15.4.1) to Windows7 through cable, then tried to synchronize on iTunes 12.6.2.20, but failed while iTunes is searching for iPad 9 with the error code 0xE800000A.
In case of iPod touch 7 (iOS15.4.1), it is OK.
Windows, Windows 6
Looking at that iTunes error you provided, I looked that up. I don't see it listed there, but you can see this and see if the information about the 0xE listed there helps you. Find an iTunes or Finder error code - Apple Support
Looking at that iTunes error you provided, I looked that up. I don't see it listed there, but you can see this and see if the information about the 0xE listed there helps you. Find an iTunes or Finder error code - Apple Support
Thank you very much!
My old Windows 7 PC does not allow me to upgrade it to Windows10 and even the latest iTunes version.
However, I got much progress today.
I prepared for the old backup of my Windows7 environment, then stopped anti-virus software, then Windows7 and iTunes smoothly recognized my new iPad9!
So I tried to synchronize it on iTunes.
But it aborted with the unknown error code -42018 just after around the local backup.
Nothing was imported from iTunes to my iPad9 so far.
Make sure that you have the latest version of iTunes installed on the computer. Then check if you have any anti-virus software installed. If so, try turning it off temporarily for iTunes.
Error code 0xE800000A
