wilybird Author

Level 1

4 points

small colored floating ball when I try to power of my iphone 11

How do I shut down my iphone when the little colored floating ball is on the bottom of my screen

iPhone 11, iOS 14

Posted on May 17, 2021 4:20 PM

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iPhone 14 Pro Max Horizontal Lines Across Screen When Phone Wakes Up Hi there, I got brand new iPhone and I noticed that when the phone wakes up, horizontal lines flash on the screen. It doesn't happen everytime, just randomly. But it occurs more often when you watch video before your screen turns off. I don't remember I saw those lines before iOS 16.2 but I have that phone just for 2 weeks. I visited a reddit forum and 4 people said they have the same issue which means (hopefully) it should not be a hardware issue. But I need to know more. Could you please help?
14443 13

1 reply

Level 7

31,622 points

May 17, 2021 4:24 PM in response to wilybird

Try a Forced Restart:

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios#:~:text=Press%20and%20quickly%20release%20the,logo%20appears%2C%20release%20the%20button.

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small colored floating ball when I try to power of my iphone 11

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